When staying at a hotel, you want it to be as much like home as possible, or in some cases even better. You want fluffy towels, great water pressure in the shower, and of course great customer service from a friendly hotel staff. Recently when a woman checked in at the Hotel Indigo San Antonio Riverwalk, she received a welcome text from Ramon, one of their customer service representatives. She decided to have a little fun with him, but I don’t think the hotel staff or the guest ever thought the request made was going to get this out of control!
Once arriving at the Hotel Indigo San Antonio Riverwalk, the guest was sent a text offering assistance in any way. So she made this boring work trip a little more fun by asking for a picture of Nicholas Cage in ConAir on her bed.
Nice to see that the hotel has a bit of a sense of humor. This was left on her pillow when she returned from a day of meetings.
After fulfilling the request for the ConAir picture, she better give them a 5!
But she wasn’t quite done having fun yet. After giving them a 5, she figured why not try again. She asked for a picture of Nic Cage in Moonstruck. Getting to be a little more daring, she asked for this one to be taped to the bathroom mirror.
How disappointing! No picture. And to top that off, no bath towels! Uh Oh!!! There goes that 5-star rating.
After expressing her disappointment, she followed up with the hotel. They let her know they would be bringing up the towels for her.
After returning from a business dinner, she returned back to warm towels and a new picture of Nicholas Cage. The warm towels were a nice touch.
She’s slowly getting a nice collection of Nicholas Cage pictures.
Well, why not have a little more fun. Ramon even thought so too. Next up was a request for a picture of Nicholas Cage from 8MM.
Well they definitely did not disappoint! Next up was the picture of him from 8MM.
I am amazed at the customer service at this hotel. If I’m ever in San Antonio, this is where I want to stay!
Not only did they provide her with everything she requested, but they left this too….
An extra picture of Nicholas Cage in The Vampire’s Kiss!
Not only does this hotel look very nice from the outside, the customer service inside would make anyone with a sense of humor want to stay here!
Have you ever made strange requests like this at a hotel you were staying at? I am usually the kind of guest who shows up, cleans up after myself, and then leaves without a trace. This will be a guest that the hotel staff will never forget! And she’ll never forget the hotel staff either. What are your thoughts?